Orders

• My order has missing / incorrect items, what do I do?

Promotions and Policies

• Do you price match?
• Freedom Warranty Policy
• Where can I find all of Freedom's Terms & Conditions?
• What is Freedom's Change of Mind Policy?
• Freedom Security Disclosure
• What is Freedom's Privacy Policy

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Online Exclusives

• How do I know if a product on your website is 'Online Exclusive'?
• Can I view an 'Online Exclusive' product in person at one of your Stores?
• Can I purchase an 'Online Exclusive' product and collect it from one of your stores or warehouses?
• What is the delivery process for 'Online Exclusive' products?
• I've received my 'Online Exclusive' purchase but something is wrong. What should I do?

Payment

• Does Freedom offer Buy Now, Pay Later payment options?
• What card payment options are available?