Services
Interior Decorator
- How does it work? How do I book an interior decorator or check what stores this service is available at?
- What if I have a budget?
- How many rooms can I ask for advice on in an appointment?
- Do you give advice on investment properties?
- Does Freedom offer in-home consultations?
- Is Freedom an Interior Design company?
Freedom Trade Information
- What benefits do I receive as a Freedom Trade Customer?
- I submitted my application. What's next?
- Our company has multiple team members who will need access to the discount. Can this be done?
- I placed an order before my application was approved. Can I still receive my Trade discount?
- If I’m in-store without my Trade card, can I still make a purchase?
- Can I have items delivered to a different location than the address I have listed on my Trade account.
MyFreedom
- What are the benefits of joining the myFreedom Program?
- How do I become a myFreedom member?
- What is my myFreedom membership number and where can I find it?
- I need to change my email address; how does this affect my membership?
- Do I need to use my myFreedom Reward Voucher in one purchase?
- I have an in-store account, but I want to make a purchase online and redeem my vouchers. How do I create an account?
Gift Cards
- How many Gift cards can I use in an online purchase?
- My Gift card has expired can I still use it?
- My Gift card is almost expired, can you extend it?
- Do I need to use the Gift card in full or can it be used in part?
- Can I get a replacement Gift card if it has been lost or stolen?
- Where can I redeem Freedom Gift cards/E-Gift cards?