What is the delivery process for 'Online Exclusive' products?

Online Exclusive products are delivered directly via one of our trusted courier partners.

Please note that these deliveries are courier drop-off only. Couriers are unable to enter your home or assist with unpacking, assembly, or placement of items. This applies to all Online Exclusive deliveries, including large or bulky items such as sofas, furniture and homewares.

Your order will be delivered to your address and left in a safe location, where available, as determined by the courier.

We use a range of courier partners for these deliveries, including (but not limited to) Australia Post, Aramex, Allied Express, Couriers Please, and TNT.