- Vacuum regularly. Weekly vacuuming will reduce the effect of excess pile. Wool rugs will naturally shed excess pile during the first three months (or more depending on use). For jute and coir rugs the best care is regular vacuuming.
- Allow rugs to air – when new and after they are unpacked, they may have a strong smell. This is normal and will dissipate over time in a well-ventilated room.
- Treat spots and stains promptly to prevent damage to the rug and to make cleaning easier.
- Never rub a spill. Blot Liquids with a dry absorbent white cloth or white paper towel. Contact a rug cleaning specialist if the stain cannot be removed.
- Cut loose threads carefully with scissors. Never pull.
- Do not leave in direct sunlight - this can cause excessive fading.
- We recommended using a rug underlay to:
- Prevent the risk of dye transfer to the under surface.
- Help protect timber flooring.
- Reduce rug movement.