Freedom’s voluntary warranty periods are: 12 years (MyFreedom members) or 10 years (Standard) on Upholstery Frames, 2 years for furniture, pendant lights and any other product which Freedom identifies in writing as attaching this warranty & 1 year for all other products.
For Freedom’s full Terms & Conditions please click this link: https://www.freedom.com.au/terms-and-conditions
The following list is a breakdown of the warranty period related to each category of products sold at Freedom.
Upholstery (All Indoor Sofas, Recliners, Sofabeds, Armchairs, Daybeds, Ottomans, Modular/Corner Sofas & Chaise/Terminals).
- 10 years (12 years if upholstery item was purchased with a MyFreedom membership)
- Structural timber frame
- 2 years
- Fabric or Leather upholstery
- Webbing/Zig-Zag springs
- Seat, Back, Side & Scatter cushions
- Finishings such as stitching, glue, zippers, nails, tacks, staples, foam, non-structural timber
- Dust Cover (fabric attached on the underside of the product)
- Sofabed mechanism (including platform material, springs & mattress)
- Recliner mechanism (including springs, motor, electrical components & batteries)
- Legs (metal, plastic, timber)
- Connector Clips
- Gas lift struts (attached on storage consoles, ottomans, chaises)
Chair Gallery & Ottomans (all stand-alone Armchairs & Ottomans).
- 2 years
- Structural timber frame
- Fabric, Leather upholstery
- Webbing/Zig-Zag springs
- Seat, Back, Side & Scatter cushions
- Finishings such as stitching, glue, zippers, nails, tacks, staples, foam, non-structural timber
- Dust Cover (fabric attached on the underside of the product)
- Sofabed mechanism (including platform material, springs & mattress)
- Recliner mechanism (including springs, motor, electrical components & batteries)
- Legs (metal, plastic, timber)
Casegoods (Living & Dining: Dining Tables, Dining Chairs – including upholstered Dining Chairs, Bar & Counter Stools – including upholstered Bar & Counter Stools), Dining Benches, Buffets, Bar Cabinets & Carts, Coffee Tables, Side Tables, Console Tables, Entertainment Units, Bookcases & Shelves; Bedroom: Beds, Bedside Tables, Tallboys, Dressers, Robes, Bed Heads & Bed Ends – with & without storage; Home Office: Desks & Office Chairs).
- 2 years
- Structural timber frame
- Fabric, Leather, Polyurethane & Polypropylene upholstery
- Webbing/Zig-Zag springs
- Finishings such as stitching, glue, zippers, nails, tacks, staples, foam, non-structural timber
- Dust Cover (fabric attached on the underside of the product)
- Legs (metal, plastic, timber)
- Hinges, drawer runners, handles/knobs, gas-lift struts, castor wheels, & hardware
- Bed Slats
- Product finishes – timber/timber veneer, marble, concrete, metal, glass, wicker, rattan, polyurethane & synthetic
- Motor, electrical components
Mattress & Ensemble Bases.
- Freedom will pass on any warranty on a mattress or ensemble base provided to it by a manufacturer to you. The warranty period is as specified by the manufacturer.
Outdoor Furniture (Outdoor Lounge: Sofas, Armchairs, Daybeds, Coffee Tables & Accent Chairs; Outdoor Dining: Dining Tables, Dining Chairs, Dining Benches, Bar Tables & Bar Stools).
- 2 years
- Structural frame – timber, aluminium, metal
- Fabric & Cushions (Seats, Backs, Sides & Scatter cushion inserts)
- Rope, Wicker, Rattan, non-structural areas of the frame
- Finishings such as stitching, glue, zippers, nails, tacks, staples, foam & hardware
Homewares.
- 2 years
- Pendant Lights
- 1 year
- Outdoor Homewares & Accessories
- Office Bins & Office Organisation (Baskets, Coat Hangers & Wall Hooks, Laundry Hampers, Shoe Racks)
- Kitchen & Tableware
- Rugs
- Curtains, Cushions & Decor
- Wall Art, Mirrors & Lighting (Table & Floor Lamps, Globes & Accessories)
- Bed & Bath
Comments
0 comments
Article is closed for comments.