If you need to change the delivery or postal address on your order, please contact us as soon as possible. Whether we can update it will depend on what you ordered and how far your order has progressed.
Furniture not marked Online Exclusive
To request an address change, call our delivery team on (02) 5566 0011 and select Option 3. Please contact us at least 48 hours before your scheduled scheduled delivery.
Unfortunately we cannot change the address within 48 hours of delivery. Your delivery may need to be rebooked, and a rebooking fee may apply.
Homewares and Online Exclusive products
If your order has not been dispatched, contact us as soon as possible and we will check whether the address can still be updated. Once your order has been dispatched, we cannot change the delivery address.
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