If you need a different delivery date or more time before receiving your order, the options available will depend on how your products are being delivered.
Furniture delivered by our Freedom delivery team
If your delivery is already booked, please call the delivery team using the phone number in your booking message. We’ll need at least 48 hours’ notice to make the change. With less notice, we may not be able to move your delivery, and a rebooking fee may apply.
Once your furniture is available, your delivery should be booked within 30 days. If you need to delay your delivery for longer, please get in touch to see what options are available for you. Please be aware that extended delays are subject to approval, and storage fees may apply.
Homewares and Online Exclusive products
Homewares and products marked “Online Exclusive,” including Online Exclusive furniture, are sent through our delivery partners and do not use the Freedom booking process.
Unfortunately, once your order has been dispatched, Freedom cannot change the delivery date. Please check the tracking link, SMS or email from the delivery partner to see what delivery options are available.
Comments
0 comments
Article is closed for comments.