How do I book my delivery?

If you have ordered furniture that is not marked “Online Exclusive,” it will be delivered by our Freedom delivery team.

Once your stock is available, we’ll send you a notification with a booking link and contact number. Use the link to choose an available delivery date or call the number provided if you would prefer to speak with our delivery team.

Homewares and products marked “Online Exclusive,” including Online Exclusive furniture, are sent through our delivery partners. You do not need to book these deliveries with the Freedom delivery team. Once your order has been dispatched, the delivery partner will send you tracking and delivery information.

You can check the product page or your order confirmation to see whether an item is marked “Online Exclusive.”