Will I receive my order in one delivery?

Not always. Your order may arrive in separate deliveries if the products:

• Become available at different times
• Come from different brands, suppliers or locations
• Use different delivery methods, such as our Freedom delivery team and a delivery partner

We’ll send you separate booking or tracking information for each delivery when it becomes available.

If part of your order has arrived, please check your emails, SMS messages and tracking links for updates on the remaining products. If an item has passed its estimated delivery timeframe and you have not received an update, please contact us with your order number.