The estimated timeframe is shown on the product page after you enter your suburb and postcode. This is an estimate and may change depending on stock availability, your location and the type of product ordered.
Shipping
Homewares, smaller items and Online Exclusive products are shipped through our delivery partners.
Once your order has been dispatched, you will receive shipping and tracking information when it becomes available.
Freedom furniture delivery
Furniture and larger items from our standard Freedom range are delivered by our Freedom delivery team.
We will contact you once your stock is available and ready to book. You can then use the booking link or contact details provided to choose an available delivery date.
Once booked, we will send you a three-hour delivery window by SMS the day before delivery. Our delivery team may also call between 30 and 60 minutes before arriving.
If your order contains different types of products, they may be shipped or delivered separately.
If your order has passed its estimated timeframe and you have not received an update, please contact us with your order number and we'll be happy to look into this for you.
Comments
0 comments
Article is closed for comments.